OpenLP 3.1 has been released!

PaulRowell

OpenLP 3.1, Windows 11, Powerpoint 365

OpenLP hangs when opening a powerpoint presentation.

josephduron

raoul
Hello,
Tahnk you for answering. With a Mac Book (Intel Core i5), I need to download the x64 version (ARM version is for the "new" Mx Mac).
And I conform that the OpenLP 3.1.0 (x64 version) does not work on Sonoma 14.3.1.
Any idea? Is it the same for others Mac users?

raoul

josephduron Can you give me any more information other than "it does not work"?

JimS

josephduron I have the same problem.
2.3 GHz 8-core Intel Core i9
Intel UHD Graphics 630 1536MB
32 GB 2667 MHz DDR4

masOS Sonoma Ver. 14.3.1

Crashes on startup ( fullcrash report below)

Hope this helps.

Best wishes,

JimS

Translated Report (Full Report Below)

Process: OpenLP [811]
Path: /Applications/OpenLP.app/Contents/MacOS/OpenLP
Identifier: org.openlp.OpenLP
Version: 3.1.0 (3.1.0)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-03-03 13:01:55.4800 +0000
OS Version: macOS 14.3.1 (23D60)
Report Version: 12
Bridge OS Version: 8.3 (21P3049)
Anonymous UUID: 5C6FD55E-63C2-CD4A-18B1-E987F1E36046

Time Awake Since Boot: 60 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process: OpenLP [811]

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff805ab07a2 __pthread_kill + 10
1 libsystem_pthread.dylib 0x7ff805ae8f30 pthread_kill + 262
2 libsystem_c.dylib 0x7ff8059c9ea8 raise + 24
3 libsystem_platform.dylib 0x7ff805b1737d sigtramp + 29
4 ??? 0x5107201a94e01 ???
5 libsystem_c.dylib 0x7ff805a07a49 abort + 126
6 QtCore 0x1078bab3d QMessageLogger::fatal(char const, ...) const + 183
7 QtWebEngineCore 0x11a83bf2c QWebEngineUrlSchemeHandler::qt_metacall(QMetaObject::Call, int, void**) + 5420
8 QtWebEngineCore 0x113379c29 WebEngineError::toQtErrorDomain(int) + 3769
9 QtWebEngineCore 0x113374897 QtWebEngineCore::WebContentsAdapter::setVisible(bool) + 37799
10 QtWebEngineCore 0x113373a75 QtWebEngineCore::WebContentsAdapter::setVisible(bool) + 34181
11 QtWebEngineCore 0x11333b879 QtWebEngineCore:😛rofileAdapter::createDefaultProfileAdapter() + 9
12 QtWebEngineWidgets 0x106a722f6 QWebEngineProfile::defaultProfile() + 118
13 QtWebEngineWidgets.abi3.so 0x106a15e51 meth_QWebEngineProfile_defaultProfile(object, _object*) + 49
14 libpython3.11.dylib 0x106070152 cfunction_call + 130
15 libpython3.11.dylib 0x106025466 _PyObject_MakeTpCall + 230
16 libpython3.11.dylib 0x106120e85 _PyEval_EvalFrameDefault + 58581
17 libpython3.11.dylib 0x10611275b PyEval_EvalCode + 203
18 OpenLP 0x104670689 0x10466c000 + 18057
19 OpenLP 0x104670cc8 0x10466c000 + 19656
20 dyld 0x7ff80575e386 start + 1942

Thread 1:
0 libsystem_pthread.dylib 0x7ff805ae4b88 start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x7ff805ae4b88 start_wqthread + 0

Thread 3:
0 libsystem_pthread.dylib 0x7ff805ae4b88 start_wqthread + 0

Thread 4:
0 libsystem_pthread.dylib 0x7ff805ae4b88 start_wqthread + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007f95c80afa58 rdx: 0x0000000000000000
rdi: 0x0000000000000103 rsi: 0x0000000000000006 rbp: 0x00007f95c80afa80 rsp: 0x00007f95c80afa58
r8: 0x0000000000000002 r9: 0xcccccccccccccccd r10: 0x00007ff8491107c0 r11: 0x0000000000000246
r12: 0x0000000000000103 r13: 0x0000600000a22000 r14: 0x00007ff8491107c0 r15: 0x0000000000000016
rip: 0x00007ff805ab07a2 rfl: 0x0000000000000246 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133

Binary Images:
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0x105983fff binascii.cpython-311-darwin.so () <04c0c6f9-81f8-36e9-97f3-179ce45c1bb1> /Applications/OpenLP.app/Contents/Frameworks/lib-dynload/binascii.cpython-311-darwin.so
0x105736fff typing.cpython-311-darwin.so () <cf2d5ea7-a503-3924-9146-f57ffd73d72f> /Applications/OpenLP.app/Contents/Frameworks/lib-dynload/typing.cpython-311-darwin.so
0x105722fff opcode.cpython-311-darwin.so () <583bcc30-0303-3ce3-9cd1-6326800b6a90> /Applications/OpenLP.app/Contents/Frameworks/lib-dynload/opcode.cpython-311-darwin.so
0x10575ffff ctypes.cpython-311-darwin.so () <7bd20ac0-c685-3940-8994-d57ec72a33b3> /Applications/OpenLP.app/Contents/Frameworks/lib-dynload/ctypes.cpython-311-darwin.so
0x10570efff zlib.cpython-311-darwin.so () <3086d493-2b12-39f6-90be-3e7a4faaa6a5> /Applications/OpenLP.app/Contents/Frameworks/lib-dynload/zlib.cpython-311-darwin.so
0x1056f2fff struct.cpython-311-darwin.so () <b0d97888-9d87-3d1f-917b-4378aa16c897> /Applications/OpenLP.app/Contents/Frameworks/lib-dynload/struct.cpython-311-darwin.so
0x10627efff libpython3.11.dylib () <de1824df-d825-3d51-99a0-233e88fe3440> /Applications/OpenLP.app/Contents/Frameworks/libpython3.11.dylib
0x1054dafff libintl.8.dylib () <5d4d68b6-3152-3cc6-b68e-88cec61079be> /Applications/OpenLP.app/Contents/Frameworks/psycopg2/dotdylibs/libintl.8.dylib
0x104677fff org.openlp.OpenLP (3.1.0) <412a7f28-4ff2-36fb-b002-45a4adb55658> /Applications/OpenLP.app/Contents/MacOS/OpenLP
0x7ff805ae2ff7 libsystem_kernel.dylib () <3e22fb41-20e3-3568-a00b-d8e901e333bf> /usr/lib/system/libsystem_kernel.dylib
0x7ff805aeefff libsystem_pthread.dylib () <0f6c8ecc-a9bd-39c6-9f41-a8b9159201eb> /usr/lib/system/libsystem_pthread.dylib
0x7ff805a0ffff libsystem_c.dylib () <6f840a77-9f88-3da8-83ac-98e4892282d0> /usr/lib/system/libsystem_c.dylib
0x7ff805b1dfff libsystem_platform.dylib () <20d7a65a-313d-3aa7-b0d4-a39261e1b00a> /usr/lib/system/libsystem_platform.dylib
0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ???
0x7ff8057f43ff dyld () <01ae3ae3-f6ca-34d1-a2f8-462ede5fa818> /usr/lib/dyld

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%)
Writable regions: Total=1.7G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.7G(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
ColorSync 216K 25
Kernel Alloc Once 8K 1
MALLOC 1.6G 54
MALLOC guard page 48K 12
STACK GUARD 16K 4
Stack 10.0M 5
Stack Guard 56.0M 1
VM_ALLOCATE 44.0M 49
__CTF 824 1
__DATA 46.5M 651
__DATA_CONST 52.0M 407
__DATA_DIRTY 1627K 205
__FONT_DATA 2352 1
__GLSLBUILTINS 5176K 1
__LINKEDIT 214.0M 85
__OBJC_RO 71.1M 1
__OBJC_RW 2172K 2
__TEXT 832.1M 661
dyld private memory 260K 2
mapped file 73.1M 16
shared memory 780K 17
=========== ======= =======
TOTAL 3.0G 2202

Model: MacBookPro16,1, BootROM 2020.80.5.0.1 (iBridge: 21.16.3049.0.0,0), 8 processors, 8-Core Intel Core i9, 2.3 GHz, 32 GB, SMC
Graphics: Intel UHD Graphics 630, Intel UHD Graphics 630, Built-In
Display: Color LCD, 3072 x 1920 Retina, Main, MirrorOff, Online
Graphics: AMD Radeon Pro 5500M, AMD Radeon Pro 5500M, PCIe, 8 GB
Memory Module: BANK 0/ChannelA-DIMM0, 16 GB, DDR4, 2667 MHz, Micron, MT40A2G8NEA-062E:J
Memory Module: BANK 2/ChannelB-DIMM0, 16 GB, DDR4, 2667 MHz, Micron, MT40A2G8NEA-062E:J
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x7BF), wl0: Jul 10 2023 12:53:18 version 9.30.503.0.32.5.92 FWID 01-c06f991b
AirPort:
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Belkin USB-C LAN, Ethernet, en8
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: T2Bus
USB Device: composite_device
USB Device: Touch Bar Backlight
USB Device: Touch Bar Display
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Headset
USB Device: Ambient Light Sensor
USB Device: FaceTime HD Camera (Built-in)
USB Device: Apple T2 Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 63.5
Thunderbolt Bus: MacBook Pro, Apple Inc., 63.5

JimS

raoul regarding 3.1 crashing on startup with intel macOS. I have noticed the download file size is much smaller than in previous version and the Release Clients - just an observation.

Jamie Hockin

Sorry to say that OpenLP 3.1.0 is DOA on my Intel Mac with MacOS 12.7 (Monterey). Crash report follows. I'll see what happens with a reboot.

Jamie

Translated Report (Full Report Below)

Process: OpenLP [47094]
Path: /Applications/OpenLP.app/Contents/MacOS/OpenLP
Identifier: org.openlp.OpenLP
Version: 3.1.0 (3.1.0)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 502

Date/Time: 2024-03-02 15:39:07.9963 -0500
OS Version: macOS 12.7.3 (21H1015)
Report Version: 12
Anonymous UUID: A2CE886E-76B6-D470-97F9-29D10280CBA4

Sleep/Wake UUID: AD03C25A-BED6-4FC7-98C4-A629FAF9D89C

Time Awake Since Boot: 54000 seconds
Time Since Wake: 2031 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff80e4bffce __pthread_kill + 10
1 libsystem_pthread.dylib 0x7ff80e4f61ff pthread_kill + 263
2 libsystem_c.dylib 0x7ff80e4042c8 raise + 26
3 libsystem_platform.dylib 0x7ff80e50bdfd sigtramp + 29
4 ??? 0x415ef10209227801 ???
5 libsystem_c.dylib 0x7ff80e441d14 abort + 123
6 QtCore 0x109164b3d QMessageLogger::fatal(char const, ...) const + 183
7 QtWebEngineCore 0x11e621f2c QWebEngineUrlSchemeHandler::qt_metacall(QMetaObject::Call, int, void**) + 5420
8 QtWebEngineCore 0x11715fc29 WebEngineError::toQtErrorDomain(int) + 3769
9 QtWebEngineCore 0x11715a897 QtWebEngineCore::WebContentsAdapter::setVisible(bool) + 37799
10 QtWebEngineCore 0x117159a75 QtWebEngineCore::WebContentsAdapter::setVisible(bool) + 34181
11 QtWebEngineCore 0x117121879 QtWebEngineCore:😛rofileAdapter::createDefaultProfileAdapter() + 9
12 QtWebEngineWidgets 0x1083bc2f6 QWebEngineProfile::defaultProfile() + 118
13 QtWebEngineWidgets.abi3.so 0x10835fe51 meth_QWebEngineProfile_defaultProfile(object, _object*) + 49
14 libpython3.11.dylib 0x10744d152 cfunction_call + 130
15 libpython3.11.dylib 0x107402466 _PyObject_MakeTpCall + 230
16 libpython3.11.dylib 0x1074fde85 _PyEval_EvalFrameDefault + 58581
17 libpython3.11.dylib 0x1074ef75b PyEval_EvalCode + 203
18 OpenLP 0x105f04689 0x105f00000 + 18057
19 OpenLP 0x105f04cc8 0x105f00000 + 19656
20 dyld 0x10e78b52e start + 462

Thread 1:
0 libsystem_pthread.dylib 0x7ff80e4f1f48 start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x7ff80e4f1f48 start_wqthread + 0

Thread 3:
0 libsystem_pthread.dylib 0x7ff80e4f1f48 start_wqthread + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010e806600 rcx: 0x00007f844808fa58 rdx: 0x0000000000000000
rdi: 0x0000000000000103 rsi: 0x0000000000000006 rbp: 0x00007f844808fa80 rsp: 0x00007f844808fa58
r8: 0x0000000000000002 r9: 0xcccccccccccccccd r10: 0x000000010e806600 r11: 0x0000000000000246
r12: 0x0000000000000103 r13: 0x00006000033efcc0 r14: 0x0000000000000006 r15: 0x0000000000000016
rip: 0x00007ff80e4bffce rfl: 0x0000000000000246 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133

Binary Images:
0x7ff80e4b8000 - 0x7ff80e4effff libsystem_kernel.dylib () <0a89408a-bee0-30e0-a8b0-9beef1face7d> /usr/lib/system/libsystem_kernel.dylib
0x7ff80e4f0000 - 0x7ff80e4fbfff libsystem_pthread.dylib () <e097f78f-fcfb-30f3-9164-dbc9709ba134> /usr/lib/system/libsystem_pthread.dylib
0x7ff80e3c0000 - 0x7ff80e448fff libsystem_c.dylib () <4ecd1661-9d96-3669-bb31-4c6d5c685d4c> /usr/lib/system/libsystem_c.dylib
0x7ff80e508000 - 0x7ff80e511fff libsystem_platform.dylib () <92c1278d-2673-3513-8239-3da30ea67648> /usr/lib/system/libsystem_platform.dylib
0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ???
0x108e41000 - 0x109360fff org.qt-project.QtCore (5.15) <eac17e40-c795-3bdc-9cb7-7e27e6f2d964> /Applications/OpenLP.app/Contents/Frameworks/PyQt5/Qt5/lib/QtCore.framework/Versions/5/QtCore
0x1170c1000 - 0x11f234fff org.qt-project.Qt.QtWebEngineCore (5.15) <4d4f943e-207b-3811-9357-9bcf2bb9623e> /Applications/OpenLP.app/Contents/Frameworks/PyQt5/Qt5/lib/QtWebEngineCore.framework/Versions/5/QtWebEngineCore
0x1083a3000 - 0x1083c6fff org.qt-project.QtWebEngineWidgets (5.15) <5df31665-a58a-3182-971c-b9e47b6a2a50> /Applications/OpenLP.app/Contents/Frameworks/PyQt5/Qt5/lib/QtWebEngineWidgets.framework/Versions/5/QtWebEngineWidgets
0x10834b000 - 0x108372fff QtWebEngineWidgets.abi3.so () <257965b2-8a02-3130-899c-2bda0cfef2fc> /Applications/OpenLP.app/Contents/Frameworks/PyQt5/QtWebEngineWidgets.abi3.so
0x1073b0000 - 0x10765bfff libpython3.11.dylib () <de1824df-d825-3d51-99a0-233e88fe3440> /Applications/OpenLP.app/Contents/Frameworks/libpython3.11.dylib
0x105f00000 - 0x105f0bfff org.openlp.OpenLP (3.1.0) <412a7f28-4ff2-36fb-b002-45a4adb55658> /Applications/OpenLP.app/Contents/MacOS/OpenLP
0x10e786000 - 0x10e7f1fff dyld () <cbcd7d35-e8e9-3e64-b80b-b254b042afbf> /usr/lib/dyld

VM Region Summary:
ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%)
Writable regions: Total=1.5G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.5G(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
ColorSync 216K 24
Kernel Alloc Once 8K 1
MALLOC 267.2M 48
MALLOC guard page 48K 10
MALLOC_MEDIUM (reserved) 840.0M 7 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
STACK GUARD 12K 3
Stack 9752K 4
Stack Guard 56.0M 1
VM_ALLOCATE 44.0M 51
__CTF 756 1
__DATA 54.6M 601
__DATA_CONST 31.7M 376
__DATA_DIRTY 1637K 211
__FONT_DATA 4K 1
__GLSLBUILTINS 5176K 1
__LINKEDIT 678.2M 90
__OBJC_RO 82.9M 1
__OBJC_RW 3200K 2
__TEXT 691.4M 608
__UNICODE 592K 1
dyld private memory 1024K 1
mapped file 71.2M 14
shared memory 760K 15
=========== ======= =======
TOTAL 3.1G 2074
TOTAL, minus reserved VM space 2.0G 2074

Full Report

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"procLaunch" : "2024-03-02 15:39:06.9313 -0500",
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"userID" : 502,
"deployVersion" : 210,
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"vmSummary" : "ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%)\nWritable regions: Total=1.5G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.5G(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nColorSync 216K 24 \nKernel Alloc Once 8K 1 \nMALLOC 267.2M 48 \nMALLOC guard page 48K 10 \nMALLOC_MEDIUM (reserved) 840.0M 7 reserved VM address space (unallocated)\nMALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)\nSTACK GUARD 12K 3 \nStack 9752K 4 \nStack Guard 56.0M 1 \nVM_ALLOCATE 44.0M 51 \nCTF 756 1 \nDATA 54.6M 601 \nDATA_CONST 31.7M 376 \nDATA_DIRTY 1637K 211 \nFONT_DATA 4K 1 \nGLSLBUILTINS 5176K 1 \nLINKEDIT 678.2M 90 \nOBJC_RO 82.9M 1 \nOBJC_RW 3200K 2 \nTEXT 691.4M 608 \nUNICODE 592K 1 \ndyld private memory 1024K 1 \nmapped file 71.2M 14 \nshared memory 760K 15 \n=========== ======= ======= \nTOTAL 3.1G 2074 \nTOTAL, minus reserved VM space 2.0G 2074 \n",
"legacyInfo" : {
"threadTriggered" : {
"queue" : "com.apple.main-thread"
}
},
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "63582c5f8a53461413999550",
"factorPackIds" : {

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  "deploymentId" : 240000002
},
{
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  "factorPackIds" : {
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  "deploymentId" : 240000143
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}
}

Model: iMac17,1, BootROM 170.0.0.0.0, 4 processors, Quad-Core Intel Core i7, 4 GHz, 32 GB, SMC 2.33f12
Graphics: AMD Radeon R9 M390, AMD Radeon R9 M390, PCIe, 2 GB
Display: iMac, Retina 5K (5120 x 2880), Main, MirrorOff, Online
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x802C, 0x31364B544631473634485A2D314739453220
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1867 MHz, 0x00, 0x000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x802C, 0x31364B544631473634485A2D314739453220
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1867 MHz, 0x00, 0x000000000000000000
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.4)
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE SSD SM0512G, 500.28 GB
USB Device: USB30Bus
USB Device: Portable SSD T5
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Keyboard Hub
USB Device: Apple Keyboard
Thunderbolt Bus: iMac, Apple Inc., 28.1

revncele

Downloaded OpenLP 3.1 an installed. Had warning about replacing a newer version. Continued anyway.
My Openlp 3.1 RC 4 data was moved to a directory. I was able to restore the data.

Make a back-up before install! (which always good advice)

Please check issue with going from 3.1 RC4 to 3.1
Also, when checking the file properties in windows file explorer, the File version and Product version are 2.2.1.0 for 3.1 RC4 and 3.1. Would be nice if these matched release versions.

Fred

raoul

JimS Hrm, that's a useful little tidbit, thanks. I'll poke around and see if I can find anything.

JimS

raoul I noticed the "Test-build" for Intel Macs, it does install and loads up. However it exhibits the same problem that I experienced with RC4.

I did a completely clean install with only the sample songs, all the default settings and all supplied themes.

OpenLP started and left to complete all the thumbnail stuff.

Selected first song on the list and sent it to "Live" (see screenshot below)

After 13 / 14 minutes, the song appeared in the live window but nothing in the display window. The problem is that the song was split line by line (see screenshot below)

I checked the edit song option and all seemed in order.

raoul

JimS Hrm, this looks like a problem with the renderer. Can you upload a debug log file please?

JimS

raoul

https://www.dropbox.com/t/y2LSuriLH0DeWLnq

Hope this works, I am now way outside my skill base with this.

felix

JimS Hi Jim, I'm having the same issue also, except I'm running on a M2 MacBook Pro.

raoul log file attached: https://drive.google.com/file/d/1lMuuVQDm4OthY3eVprWRzkHdWkHNfG6J/view?usp=sharing

raoul

@JimS @felix Thanks gentlemen! I see the same error in both log files, which means you're both seeing the same problem, despite different systems. I'll have to dig a little and see if there's a way to fix it.

raoul

@JimS @felix OK, I think I've fixed the issue.

Please can you download a test build from https://get.openlp.org/3.1.0/test-build/ and let me know if they work for you.

x86_64 is for Intel
arm64 is for Apple

JimS

Did a clean install, but crashed when it got to the point of running the app.

Here is the debug log file:-

https://www.dropbox.com/t/5q8qKoejljHeVelI

Here is the crash report:-

https://www.dropbox.com/t/QuEwrgz6wudeus8I

An observation is that the download file size is 110 MB smaller than the previous test build version that loaded but had the display error.

raoul

JimS OK, I just uploaded another Intel build, which works when I test it locally. Try the new build?

felix

Test build is working fine for my M2 Macbook pro. Thanks for getting into it so promptly.

raoul

felix Thanks for letting me know! We'll have a new official release shortly which will include this fix.

JimS

raoul

This works for me, thank you so much for this software and for all your efforts over the past week in resolving the issue that I experienced.

I first tried an update but that didn't work as the previous install must have corrupted the song database and while all appeared fine the songs were split line by line.

The clean install worked as expected using all the default setting and songs.

I will update my songs using my backup songs database later but thought it best to let you know all was working OK.

May our Lord and Saviour richly bless you (and your team) for all that you do in his name. You may never know how or where or how much this piece of worship software helps spread the good news of Jesus Christ to the nation of our world. Thank You.

Best wishes,

Jim

Brendan

What is the official advice if running Linux Mint, it's current release Linux Mint 21.3 but I'm not getting newer openlp releases. We're still on 3.0.2-2.
Thank you

jpb

Brendan Would also like to know about this.