Latest Version Issues

keith_brockbank

I have just downloaded v3.1.7 to my mac and opened successfully, however I am back to 2 previous issues as follows:
VLC not detected, so unable to show media, and presentation tab under library is not appearing, despite presentation plugin being active. Please can you help?

JohnLines

keith_brockbank We also updated to 3.1.7 on our Windows 11 system and had issues with VLC. As OpenLP seems to fall back to the built in Video player the effects are minor, in that although OpenLP is configured to start Videos automatically they do not start until the play icon on the live is clicked The video does then play, but Task Manager shows that VLC is not running. The settings for Media player show that VLC is installed but says 'Restart OpenLP to enable' (or some such. OpenLP was restarterd, and the PC rebooted several times without changing the symptoms (the Windows system is at church and I run Debian Linux at home, so some of the fine details may be wrong). It would be useful to have more information for the case where OpenLP thinks VLC has been requested but is not available until a restart.

jlgtx

In the Presentations preference pane, uncheck everything and restart OpenLP. This should get the Presentation tab to show.

I'm not sure what causes this, but my theory is that one or more of the presentations in the database is probably corrupted or missing, and this causes OpenLP to not display the Presentations tab. In my case, I only had a few presentations in there, so I just deleted all of them and then re-enabled the appropriate options in the Presentations preference pane.

keith_brockbank

Thank you, the fix has resolved the presentations issue. However, I still have the VLC issue which means that I cannot add media or play media files. Also, whilst the pdf presentation plugin is working, the preference show poerpoint (unavailable)

jlgtx

PowerPoint doesn't work on macOS or Linux. Best workaround I've found is to export PowerPoint presos to PDF, then import them into OpenLP.

On VLC, be sure you're running the latest version for your specific CPU (Intel or Apple Silicon).

keith_brockbank

jlgtx Yes, I have already checked this and made sure I'm running the latest version of VLC

paul_045762

Hello! Loving 3.1.7 thanks to devs!
Maybe not the place to post this, but I can't log in to SongSelect to download songs, and I'm wondering if it's because of the COOKIE popup? At least the Sign In button is greyed out in my browser just as in OpenLP until I've clicked the cookie acceptance button. But it doesn't pop up obviously, through OpenLP, so can't un-grey-out the Sign in Button. Any help?

keith_brockbank

paul_045762 This sounds like you are running a pop up blocker?

paul_045762

keith_brockbank Thanks for helping me! I do have Adblock Plus, but that runs in Chrome, not OpenLPs browser? And I tried disabling it anyway for songselect, no difference.
When I go to the CCLI Sign In page in Chrome, there is a delay... but then the 'Sign In' button does stop being greyed out and I can click it and log in. But in the OpenLP browser, it just stays greyed out no matter what. (Also I found I can access all those cookie permission with the 'lock' button on the bottom left, and it makes no difference if I allow all ('necessary' cookies were already approved/allowed))

PastorMikeRLC

paul_045762
I have the same issue. Tried the things you did but to no avail.

keith_brockbank

I have just found a better site within VLC - VLC Video LAN that allows more choice regarding OS and VLC versions. I have now downloaded the latest VLC for OSX & Apple Silicon and the issue with OpenLP has now disappeared.