3.1.6 macOS M4 crashes on open after download.

spleeding

I got a brand new laptop. I downloaded the arm64 version and ran the xattr commands, without and with sudo. Where do I send the crash report? I tried searching the forum for others who have run into this issue, found none. If there are other troubleshooting steps, please let me know! I downgraded to 3.1.5 and it is working.

ournmcc

i"m have the same problem.. it keeps crashing

jlgtx

Same here on an M1.

MacBook Pro 13-inch, M1, 2020; 16GB memory, macOS 15.3 (24D60)

To reiterate: OpenLP 3.1.6 on Apple Silicon seems to be crashing on open in some (many?) cases, but 3.1.5 works.

raoul

jlgtx Can you try 3.1.7?

3.1.6 was built in GitLab CI, but 3.1.7 was built on the community-provided Macs.

jlgtx

3.1.7 seems to have fixed this issue. I guess we need to whack GitLab with a 2x4.

AndrewK

jlgtx I’m so happy for you that 3.1.7 is working! It’s still crashing on launch for me.

I think I have the same MacBook Pro model as you do, although mine could be a model later. But if it’s working for you, I want it to work for me, too.

Shrug

spleeding

3.1.7 works, except the glitchy video, which is in another discussion.

jlgtx

AndrewK does it crash or just hang with an infinite beachball?

If it's a full crash, you might experiment by switching to another user account on your machine and seeing if OpenLP will run. If so, then there's some kind of corruption either in your OpenLP preferences or databases. You could try deleting everything but your actual data folder (~/Library/Application Support/openlp), which would be:

~/Library/Caches/org.openlp.OpenLP
~/Library/Preferences/org.openlp.OpenLP.plist
~/Library/Saved Application State/org.openlp.OpenLP.savedState

(I'm assuming you have OpenLP data you'd rather preserve; if not, might as well go ahead and delete the data folder too.)

If it's a beachball hang, you could be hitting the LibreOffice bug that prevents OpenLP from launching if the "Impress on macOS" option is enabled in Presentations preferences. If this is the case, launch OpenLP from a terminal window using "open /Applications/OpenLP" and then disable that Impress preference.