Open LP 3.1.5 Windows hangs

kvanderwende

I've tried installing the 64 bit and 32 bit versions. When I open the app the splash screen just hangs there until I get the Windows message that the program is not responding. I do not have McAfee and Windows Defender is not showing that it is blocking anything. I tried installing an older version and got the same result.

Any suggestions would be greatly appreciated. I've tried the 64 and 32 bit versions of 3.1.5 and 3.1.0 so it has to be my system blocking something.

kvanderwende

I don't know if this helps any but the top of the error log has Windows fatal exception: code 0x80010108

witterholt

Your name has a Dutch sound to it :-).

What version of Windows do you use?
Did you install the latest Microsoft updates?
Have you tried starting OpenLP with elevated privileges (run as Administrator)?
Have you tried starting OpenLP in debug mode (start menu, OpenLP Debug) and checked the log files afterwards?
Have you tried the portable edition of OpenLP?
Do you see anything in the Windows Event Log at the time you started OpenLP (start the Event Viewer with the command eventvwr)?

kvanderwende

Windows 11, updated to latest
Event Viewer does not show anything related to OpenLP
I will try the portable version.

Log has a lot of warnings but no errors. Error log has the fatal error.

I am looking to replace a Windows desktop app I wrote a few years ago because the congregation wants to switch to Mac. I was trying to test the functionality using my Windows laptop to see if it would work for them.

kvanderwende

Portable version didn't work either.

witterholt

kvanderwende is it the same error code. What about running it as administrator?

kvanderwende

I just came here to say that running as admin worked. Thanks.

witterholt

kvanderwende thanks for reporting back.