Crash with onboard AMD Radeon

revncele

I have had trouble with videos and desktop views with my AMD Radeon GPUs. I have tried on two different Windows 11 Pro systems and get the same results. Today I had to go back to OpenLP 2.9x to be able to prepare a service. The system screen goes to a blue display and locks up. I cannot close the program, even with Task Manager. Literally everything is locked up.

I uninstalled the AMD driver. The system then used a generic driver. OpenLP ran fine. But, when the system updates the driver in a reboot, the problem returns.

There is something that OpenLP does with the display that does not work with AMD. I suspect it has to do with what other comment on about videos starting, or even with the first slide in a service.

I have spent a lot of time trying to document the symptoms. Not sure what to do next.

I really like OpenLP and have developed a library of songs and slides. I hope someday to get back to using them.

Fred

rrygle

You may want to try downloading and installing the latest drivers for your computers using the auto-detect feature on this page.

https://www.amd.com/en/support/download/drivers.html

revncele

I have tried updating drivers, etc. I uninstall and delete current drivers. Run AMD update. And have repeated process with HP update. And again repeat with Windows update. It happens on two different systems. One with AMD onboard only and the other with an AMD onboard GPU and a NVIDIA GPU. The issue does not happen when using the NVIDIA or my Intel system. It only happens for me with the AMD and it is consistent.

I did find recently that adjusting the resolution by 1 pixel all around makes the problem go away. I found this solution in another thread. Hence, I think the problem is somewhat known.