New install on windows 11 display corrupted

RevPaulWebb

I removed openlp 2.4.6 and installed v3. Now 3.1.0rc2. Once I get past the logo the screen is a mess. Please help.

It is not the graphics driver. Everything is up to date. I even tried creating a new user and installed openlp to a different directory but the same result....

tgc

Are you sure all graphics drivers are up to date? Please note that many laptops nowadays comes with 2 separate graphics cards, and both have separate drivers...

RevPaulWebb

100% sure. Both graphics cards have up to date drivers.

AndrewArm

Hi RevPaulWebb.

If your computer has been upgraded from Windows 10, I would still suspect the graphics drivers. I had a very similar looking issue
https://discuss.openlp.org/d/6194-ui-doesnt-build-correctly-all-components-are-super-large-fixed

raoul

Did you try RC4? This issue is due to High DPI displays on Windows, and RC4 has some code to try to alleviate the problem.

RevPaulWebb

Thanks @AndrewArm This was exactly it. Downloaded latest drivers from intel (not acer) and it worked. Thank you and apologies to @tgc (but in fairness to me, windows 11 claimed I had the latest drivers!!!)