I just installed openlp.org onto my vista laptop Compaq Presario (C500). As soon as I start openlp, the splash screen comes up and then the "openlp.exe has stopped working" dialog box comes up. The program quits every time I open the program.
I have installed the d3drm.dll from the link on your site, which did not fix the issue. As for protection, I am using my (firewall: Windows Vista), for my (antivirus: AVG 1.5) for my (antiSpyware: SpywareGuard, SpywareBlaster, and Spybot Search and Destroy 1.5)
from the log file WERD9B4.tmp.appcompat:
<!--
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="OpenLP.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="d3drm.dll" SIZE="350208" CHECKSUM="0x873491F4" BIN_FILE_VERSION="5.1.2600.0" BIN_PRODUCT_VERSION="5.1.2600.0" PRODUCT_VERSION="5.1.2600.0" FILE_DESCRIPTION="Direct3D Retained Mode DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.0 (xpclient.010817-1148)" ORIGINAL_FILENAME="d3drm.dll" INTERNAL_NAME="d3drm.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5F94B" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.0" UPTO_BIN_PRODUCT_VERSION="5.1.2600.0" LINK_DATE="08/18/2001 05:34:03" UPTO_LINK_DATE="08/18/2001 05:34:03" EXPORT_NAME="d3drm.dll" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="OpenLP.exe" SIZE="3840512" CHECKSUM="0x8759FED7" BIN_FILE_VERSION="0.9.6.4" BIN_PRODUCT_VERSION="0.9.6.4" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="" COMPANY_NAME="" PRODUCT_NAME="" FILE_VERSION="0.9.6.4" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="" VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="0.9.6.4" UPTO_BIN_PRODUCT_VERSION="0.9.6.4" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" VER_LANGUAGE="English (United Kingdom) [0x809]" />
<MATCHING_FILE NAME="sqlite.dll" SIZE="212480" CHECKSUM="0x2A5C3E4A" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x10000" LINK_DATE="03/08/2004 13:47:31" UPTO_LINK_DATE="03/08/2004 13:47:31" EXPORT_NAME="sqlite.dll" />
<MATCHING_FILE NAME="unins000.exe" SIZE="685913" CHECKSUM="0xEF07989C" BIN_FILE_VERSION="51.47.0.0" BIN_PRODUCT_VERSION="51.47.0.0" PRODUCT_VERSION="0.0.0.0" FILE_DESCRIPTION="Setup/Uninstall" COMPANY_NAME="" PRODUCT_NAME="Inno Setup" FILE_VERSION="51.47.0.0" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="Copyright (C) 1997-2007 Jordan Russell. Portions Copyright (C) 2000-2007 Martijn Laan." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="51.47.0.0" UPTO_BIN_PRODUCT_VERSION="51.47.0.0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="874496" CHECKSUM="0x8440BFFC" BIN_FILE_VERSION="6.0.6000.16386" BIN_PRODUCT_VERSION="6.0.6000.16386" PRODUCT_VERSION="6.0.6000.16386" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.0.6000.16386 (vista_rtm.061101-2205)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD9614" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6000.16386" UPTO_BIN_PRODUCT_VERSION="6.0.6000.16386" LINK_DATE="11/02/2006 09:42:24" UPTO_LINK_DATE="11/02/2006 09:42:24" EXPORT_NAME="KERNEL32.dll" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="874496" CHECKSUM="0x8440BFFC" BIN_FILE_VERSION="6.0.6000.16386" BIN_PRODUCT_VERSION="6.0.6000.16386" PRODUCT_VERSION="6.0.6000.16386" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.0.6000.16386 (vista_rtm.061101-2205)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD9614" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6000.16386" UPTO_BIN_PRODUCT_VERSION="6.0.6000.16386" LINK_DATE="11/02/2006 09:42:24" UPTO_LINK_DATE="11/02/2006 09:42:24" EXPORT_NAME="KERNEL32.dll" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
From the log file WERCC89.tmp:
Windows NT Version 6.0 Build: 6000
Product (0x3): Windows Vista (TM) Home Premium
Edition: HomePremium
BuildString: 6000.16514.x86fre.vista_gdr.070627-1500
Flavor: Multiprocessor Free
Architecture: X86
LCID: 1033
and my system info file:
OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name CBLAPTOP
System Manufacturer Hewlett-Packard
System Model Presario C500 (GF572UA#ABA)
System Type X86-based PC
Processor Genuine Intel(R) CPU T2080 @ 1.73GHz, 1733 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.24, 4/25/2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.0.6000.16407"
User Name cblaptop\ferris
Time Zone Pacific Daylight Time
Total Physical Memory 1,013.50 MB
Available Physical Memory 448.53 MB
Total Virtual Memory 2.23 GB
Available Virtual Memory 1.22 GB
Page File Space 1.28 GB
Page File C:\pagefile.sys
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