Crash when importing additional song

rwsutler

Hi, and thanks for an awesome program! Running 2.1.5 to setup a service, and after I have imported a second song, we had a crash. Here's a dump of the error message: Problem signature:   Problem Event Name:    APPCRASH   Application Name:    OpenLP.exe   Application Version:    0.0.0.0   Application Timestamp:    5453a5c9   Fault Module Name:    QtCore4.dll   Fault Module Version:    4.8.5.0   Fault Module Timestamp:    52123d3c   Exception Code:    c0000005   Exception Offset:    00023dbb   OS Version:    6.1.7601.2.1.0.768.3   Locale ID:    1033   Additional Information 1:    0a9e   Additional Information 2:    0a9e372d3b4ad19135b953a78882e789   Additional Information 3:    0a9e   Additional Information 4:    0a9e372d3b4ad19135b953a78882e789 Win 7 Home Premium, 3GB RAM, nothing else running at the time. Thanks

tgc

Hi!

Are you able reproduce this error? If so it would be helpful if you could run OpenLP in debug mode and post the debug log here. See how to do that on our wiki.

Also, would it be possible for you to post a link to the song-file you were importing?

rwsutler

Sorry for the delay. Doesn't seem to matter which song is imported. Importing from SongSelect. I duplicated it on my laptop. same error. debug logfile is too long to post here. Is there an email address i can send it to?

raoul

Just post it on http://pastebin.com and paste the resulting link here.

rwsutler

http://pastebin.com/J7xJrupv      ok first time at this. Thanks

raoul

Thanks for the log file. Unfortunately it's not showing any errors. When OpenLP crashes, does it just disappear?

rwsutler

sorry for the delay in responding....OLP just hangs, and I get a "not responding) message in the top of the window......but I think I may have found out whats up. I had to leave the PC one day when it 'hung'.....when I returned about 30 mins later, all was good. It must be taking over so many resources that it just halts everything else until it finishes.